EQuIP Principles

EQuIP is based upon the following five (5) principles that support best practice, facilitate a culture of quality, and guide improvements to care and outcomes. These principles are designed to be applied to all aspects of service within a healthcare organisation.

Principle 1 – Patient Focus
A patient focus in care provision is demonstrated by:
• understanding the needs and expectations of present and potential patients
• ensuring patients are the priority
• evaluating the service from the patient perspective.

Principle 2 – Effective Leadership
Effective and visible leadership demonstrates responsibility and commitment to excellence in care provision, quality improvement, and performance by:
• providing direction for the healthcare organisation
• pursuing the ongoing development of strategies, systems, and methods for achieving excellence
• inspiring and motivating the workforce and encouraging them to contribute, develop, and learn
• considering proposals that are innovative and creative.

Principle 3 – Continuous Improvement
Continuous improvement is where management and staff demonstrate how they continually strive to improve the quality of care. Continuous improvement assists the healthcare organisation through:
• looking for ways to improve as an essential part of everyday practice
• consistently achieving and maintaining quality care that meets patient needs
• monitoring outcomes in patient care and seeking opportunities to improve both the care and its results.

Principle 4 – Evidence of Outcomes
Evidence of outcomes requires organisations to measure and analyse their performance. Measures of good care processes or, wherever possible, outcomes of care demonstrate a commitment to maintaining quality and striving for ongoing improvement by:
• providing critical data and information about key processes, outputs, and results
• reflecting those factors that lead to improved health and/or quality of life for patients or to better operational performance.

Principle 5 – Best Practice
Striving for best practice requires an organisation to compares its performance with, or learn from, others and apply best-practice principles. Organisations might demonstrate their efforts through discovering new techniques and technologies, and using them to achieve world-class performance by:
• learning from others to increase the efficiency and effectiveness of processes
• improving patient satisfaction and outcomes.

Meeting the ACHS International standards did not only recognise the healthcare system in place but also improved the harmony within our multi-racial organisation which ultimately, demonstrates to patients, the genuine feeling of the word care

ACHS International Member
- Southeast Asia